Support
We're here when you need us.
Questions about purchasing, tax exemption, or shipping? Start here.
Purchase Orders
Schools, school districts, robotics programs, and registered 501(c)(3) organizations can purchase with a purchase order. We work directly with procurement departments to make the approval process as smooth as possible.
Tax Exemption
Qualifying schools, nonprofits, and 501(c)(3) robotics organizations are eligible for tax-exempt purchasing. Send us your exemption certificate and we will apply it to your order.
Information Links
Forms, policies, and documents you may need — purchase orders, tax exemption, shipping, and our legal policies.
Contact Support
Chat with us live right here on the site, or email us — include your order number if you have one and a description of your issue. We respond within one business day.
For purchase orders and tax-exempt purchasing, see the sections above.